Room Bookings Terms and Conditions


Bookings can be made online through or at the Volcanoes Discovery Centre located at 23 Martin Street, Penshurst. Bookings can be made up to six months in advance.


Tentative bookings can be made on request. Bookings will be confirmed upon receipt of signed and completed booking form and payment of appropriate fee, if applicable.

Tentative bookings will lapse if not confirmed seven days prior to the event.

Confirmed Bookings will have priority.


Payments can be made by cash or cheque at the Volcanoes Discovery Centre or mailed to 23 Martin Street, Penshurst Vic 3289, we also accept direct payment. Where applicable, groups can request to be invoiced.

All cheques must be made out to PENSHURST VOLCANOES DISCOVERY CENTRE.

A Security Bond of $50.00 may be payable and held as security against damage and cleanliness of the building, furniture or accessories, and as a guarantee for the fulfillment of the conditions herein contained.

If the Facility is left in an unclean condition or damage is caused by the Hirer, Volcanoes Discovery Centre retains the right to withhold part or all of the security deposit towards any costs and if required the Hirer will be charged for any amount in excess of the security deposit.

A booking application form is required for all bookings.


If a group fails to use the room at the appointed time, Volcanoes Discovery Centre may limit access of the room for a period of time.

If bookings are cancelled on more than one occasion by a hirer, further bookings by that hirer will be reviewed.

No refunds will be given for cancelled bookings, however booking times can be exchanged if arrangements are made 48 hours prior to the booking time.


Volcanoes Discovery Centre may terminate bookings or availability for hire of venues at any time.

Notice will be supplied in writing to the hirer with as much lead time as practicable.

Bookings can be terminated without notice as a result of damage to property, noise or nuisance to other Volcanoes Discovery Centre patrons or residents, or failure to pay for hire or other costs.


For information on booking Volcanoes Discovery Centre rooms please contact 0402 083 782.